Privacy Policy

Last updated: June 2026

WholesaleGulf ("we", "our", or "us") is committed to protecting the privacy of visitors to our website and registered users of our platform. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

1. Information We Collect

We collect the following types of information:

• Account information: When you register or log in, we collect your email address and any profile details you provide.
• Usage data: We collect information about how you browse and interact with our catalog, including pages visited, search queries, and products viewed.
• Device and technical data: Browser type, IP address, device identifiers, and referral source, collected automatically via server logs.
• Communications: If you contact us via WhatsApp, email, or our enquiry form, we retain the content of that communication.

2. How We Use Your Information

We use the information we collect to:

• Operate and improve the WholesaleGulf platform and product catalog.
• Respond to your enquiries and provide customer support.
• Show you wholesale pricing and minimum order quantities after account verification.
• Analyze site usage to improve performance and user experience.
• Send transactional emails (e.g. login codes, order confirmations) — we do not send unsolicited marketing without your consent.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who help us operate the platform (e.g. hosting, email delivery) under data processing agreements.
• Law enforcement or regulatory authorities where required by applicable law.

4. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

5. Cookies

We use essential session cookies to keep you logged in. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, though this will prevent you from staying logged in.

6. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. All data is stored on Cloudflare's infrastructure, which is ISO 27001 certified.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us at the address below.

8. Contact

For privacy-related enquiries, contact us via WhatsApp or email as listed on our catalog page. We will respond within 5 business days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.